Frequently Asked Questions

Do you deliver to my address?

We deliver to a 20 mile radius from Mayfield, NY. Please check the location section to see if we deliver to you or call us at 518-661-6112. 

What is your minimum delivery?

100 gallons

Do you accept NYS HEAP?

Yes, we happily accept NYS HEAP & Catholic Charities assistance. 

What type of payments do you accept?

Smith & Sons Fuels is a C.O.D company. We accept cash, check, ach, credit card, & NYS HEAP. We DO NOT charge extra for credit card use.

What are your hours?

We are open Monday - Friday 9am to 4pm during the heating season. We have 24/7 emergency deliveries available ($125 fee applies). 

How far ahead should I place my order?

December -March we suggest you order at least 1 week ahead to avoid an emergency fee. 

What is my account number?

Your account number is a 4 digit number. It is located on your yellow invoice right under your zone day and tank size. If you have trouble finding it please call. 

How can I change an order I already placed?

Changes must be made 48 hours in advance. We often cannot get a hold of the drivers in time to make changes. If you need to change your order the day of delivery, put a large note around the fill for the drivers and call us.

Do you have gift certificates available?

Yes,

Do you offer pre-payment plans?

We are a COD company but you can pre-pay year round to build a credit. 

We offer pre-payment plans April-August that allow customers to pre-pay in the summer to offset the cost of fuel during the winter months. Fuel prices fluctuate everyday so we don't want to estimate you in at a higher set price per gallon but we can allow you to decide (or we can provide you with an estimate like $225/month) how much you want to pay ahead each month. Then we will credit your account like a savings account.



Do you offer service work?

We do not have an inhouse service department but please call to see who we recommend in your area. 

Are you accepting new customers?

Yes! However, December-March new customers may need to expect a 2 week wait for delivery, especially if we have had recent storms delay deliveries. 


Address

PO BOX 191 /2346 State Highway 30
Mayfield , NY 12117, US

About us

We deliver heating oil and kerosene to residential and commercial customers throughout Fulton, Montgomery, Saratoga, and Hamilton counties. 

Fresh Fuels, Friendly Service, & Competitive Pricing. 

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